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I am being charge for a credit car I never took out credit cards

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Juniper Bank sucks. We have had a credit card with Juniper Bank for years and never had a problem. Now they have decided to start freezing our account when they don't recognize the area where we try and purchase something. It doesn't matter the price, just where we are. Tuesday I went to lunch with some ladies from church and we were probably 20 minutes from my home and the bill was $16.00 and they called to ask if my husband knew if I was at a... Read more

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I GOT A PRODUCT FROM UPS. I DID NOT ORDER SO I REFUSED IT FROM UPS. CALLED JUNIPER AND DISPUTED THE CHARGE. MONTHS HAVE PASSED WITH SEVERAL CALLS TO JUNIPER WITH JUNIPER NOT WILLING TO CREDIT THE ACCOUNT. THE COMPANY CALLED CREATIVE WRAPS GOT THEIR PRODUCT BACK FROM UPS AND GOT MY MONEY FROM JUNIPER. JUNIPER SUCKS REALLY BAD. STAY AWAY FROM JUNIPER CREDIT CARDS THEIR CUSTOMER SERVICE IS HORRIBLE EVERY TIME I CALL THEM THEY ASK QUESTIONS LIKE THE... Read more

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Hi, Yes, I agree with the complaint, a similar problem happen to me where they raised my apr for no apparent reason. When I complained in writing nothing was done.

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I have a Juniper Bank CC through Frontier Airlines, and have had it for several years. I have never missed a payment or made a late payment, and always paid at least twice the minimum due (sometimes 3-4 times). So, imagine my surprise when I saw that my interest rate had increased from 9% to 24%! When I called to ask about it, I was told that I had an excellent track record with their company and they couldn't figure out why my interest... Read more

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I have become disabled and this bank could care less. I made a $90 payment two days early and 4 days later a late fee and interest fee of $60 was applied. I see no reason to try to pay my bill living on a disability check if they are going to take 60% interest and late fees for a bill that was paid on time. I now consider my balance to be nothing, I have tried to talk to them but it's very hard when nobody listens or can speak english! Do... Read more

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I used most of my check to pay off my juniper acct 600.00 and they told me because the payment got there 6 days late, due to mail they closed my account I am on disability and I have never been so messed up in a few days , bills are due and cannot even pay them. and no one seems to care, I have never seen a company so wicked, I hope Marcus Aquais reads this the chairman and fixes this situation if anyone can help please call 770- 873 0599 ask... Read more

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I have had to fax a copy of my cashed check to Juniper bank 4 times in the past 8 months after getting late fees. All 4 times they have been in error. My payment gets there always on time and quite frankly I have never seen such poor service and inadaquate customer service. They do nothing but give the cutomer a hard time. her do they find these people. I run a company and I would never conduct business like this. I will now pay this credit card... Read more

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I don't know where they got my phone number from and they keep calling every day to harras me. When I answered it was an automated machine that asked me apologize for no apparent reason. It is a fraudulent activity and the police or better business bureau should shut them down. How can a bank harras people by phone marathons? I would never use a bank that resorts to sleazy techniques like calling up unknown people. Its a horrible way to... Read more

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I have had a credit card issued by Juniper for a number of years. Occasionally, we have been hit with a late charge even though payments were mailed in plenty of time for them to receive & post (took almost 2 1/2 weeks once). We have also not received some statements in the mail. Calls to their customer service were fruitless. Their outsourced representatives spout the same very polite, barely understandable, uncompromising and therefore... Read more

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