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Juniper Bank

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227 complaints

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Juniper Bank's principal activities are to provide different services of financial nature to consumers and businesses, among them mortgage lending, consumer lending, credit card services, retail banking and consumer investment services. Juniper Bank operates more than 2,000 financial services offices. The company affiliates are Mastercard and Visa. Juniper credit card is one of the largest credit card brands issued primarily in the US, and it has over 2 million cardholders. Juniper credit cards are issued by Juniper Bank.

There have been posted many complaints on the Juniper Business practices. Because of some troubles in their automated system, they fail to post the payments of their customers on time and this causes a lot of problems. Please try to contact Juniper Bank Customer Service directly prior to posting any complaints on this site.

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Juniper Bank Complaints & Reviews

Juniper Bank Reviews

MJ1
Juniper Bank - APR Increased because of early payment!

I have a Juniper Bank CC through Frontier Airlines, and have had it for several years. I have never missed a payment or made a late payment, and always paid at least twice the min...

#273720
Nov 08, 2011
50

Anonymous
Juniper Bank - 60% interest on monthly payments

I have become disabled and this bank could care less. I made a $90 payment two days early and 4 days later a late fee and interest fee of $60 was applied. I see no reason to try to...

#236834
May 10, 2011
106

Anonymous
Juniper Bank - I just paid 600.00 Pymt to juniper, 6 days later my acct closed

I used most of my check to pay off my juniper acct 600.00 and they told me because the payment got there 6 days late, due to mail they closed my account I am on disabi...

#232575
Apr 15, 2011
151

Aliyo16
Juniper Bank

I have had to fax a copy of my cashed check to Juniper bank 4 times in the past 8 months after getting late fees. All 4 times they have been in error. My payment gets there always ...

#227555
Mar 19, 2011
125

Anonymous
Juniper Bank - Keep calling me every day!

I don't know where they got my phone number from and they keep calling every day to harras me. When I answered it was an automated machine that asked me apologize for no appar...

#226563
Mar 13, 2011
263

Radaral
Juniper Bank

I have had a credit card issued by Juniper for a number of years. Occasionally, we have been hit with a late charge even though payments were mailed in plenty of time for them to r...

#225962
Mar 09, 2011
345

Anonymous
Juniper Bank - Juniper barclays is terrible

Cannot say enough bad things about this company. Had this card for eight years with frontier airlinesAnd it was fine. Two days late on payment thru mistake first time in year...

#225127
Mar 04, 2011
178

Clmillette
Juniper Bank - I was charged an upgrade fee. Then I was charged a late fee on that charge.This is bad clmillette

The Jupiter card is a giant rip off. If they do not take the $22 late fee of my card, I plan on making a charge thru a friend at the RI Attorney Generals office. I will also tell...

#224410
Mar 01, 2011
180

Anonymous
Juniper Bank

They call our home up to 5 times a day and I want this to stop. I have already put them on no call list and the telephone company is next. I have no more to say except this is harr...

#223435
Feb 24, 2011
114

Anonymous
Juniper Bank lies to get your money!! Scam!

I was a customer for Juniper Bank for almost 10 years. They called to le me know that if I paid a lump sum of my balence, they would keep my card open and give me other incentives....

#216360
Jan 14, 2011
149

Valeria16
Juniper Bank HORRENDOUS, terrible service, will not give you a supervisor

Juniper/Barclays/Frontier credit card, DO NOT USE THIS COMPANY, they are now outsourcing their customer service, at least for collections. The reps are rude, hang up, don't car...

#203891
Oct 23, 2010
235

JanieL
Juniper Bank - Annoying Phone Calls

Despite repeated attempts to clarify that I am not the individual that the automated service was trying to reach, I have repeatedly, and I do mean repeatedly, received NUMEROUS cal...

#193366
Aug 10, 2010
321

Juniper ...
Juniper Bank - Juniper interest rates on balance transfers

I entered a balance transfer agreement with Juniper in 08, for 0 percent interest on the balance transfer, for the length of the loan, providing payments made on time. Two months ...

#192175
Aug 02, 2010
352

Okeithp
Juniper Bank - Late payment, raised rates to 30.24%

I always pay my Midwest Master Card (through Barclay Bank) on time, and in full. Last month, I missed-placed the bill, and ended up paying it a couple of days late. They charged ...

#190174
Jul 19, 2010
479

Smoker370
Juniper Bank lied about terms to keep account open.

Juniper representatives accepted my entire balance payoff of over $1500. I then was told my account was open and the line of credit open. I used the card one time for airline tix...

#183744
May 27, 2010
358

Ehabener
Juniper Bank - Juniper Credit Card has raised my interest to 30% !!!!!

After starting with a decent interest rate...my rate now is at 30% which is criminal. I called and complained and all I got was an outsourced company that gave me a rep that only l...

#180284
Apr 29, 2010
719

Pissedoff3
Juniper Bank - Lied To

Was told by a rep that there would be no late fees or returned payment fees applied to my account after a mix up with payment info. The lady specifically said to me, "ma'am, I...

#176007
Mar 23, 2010
389

Elena
Juniper Bank - ARP raised with NO notification

Blame it on the USPS! Oh wait, they do not have my correct address. I've been trying to change my information since I closed my credit account, but I shredded the card and I no...

#173735
Mar 06, 2010
370

Shuber
Juniper Bank - Poor Customer Svc -for good customer with great payment history

I have been a great customer of Juniper- always using the card, used to transfer balances. always made payments on time and over the required minimum payment. Jan.2010 I never rece...

#172128
Feb 22, 2010
363

Anonymous
Juniper Bank is a loan shark

A letter I wrote to Juniper Bank. I copied the company President and CEO: What your company and credit card companies are doing is unethical and socially irresponsible...

#169203
Jan 27, 2010
841

Anonymous
Juniper Bank - Juniper HARASSES Credit Card Customers

I have been a Juniper credit card holder for approximately 10 years. Recently I sent in a payment which posted one day and the same day they assessed a late fee and then raised my ...

#165374
Dec 22, 2009
601

Spyder3514
Juniper Bank - Opened a Juniper card @ 14% jacked to 29% with late & overlimit fees snowballing no help from co.!!

Opened a low interest account with Juniper card card (Barkley) Paid a few HOURS late and was charged unreversable late fees which led to overlimit fees which snowballed into more o...

#158980
Oct 10, 2009
1188

Pyowacket
Juniper Bank - 5% interest rate increase

Juniper is increasing my individual account APR from 7.99% to 12.99%, effective November 1, 2009. When I called, they said it was because of the financial crunch and not because of...

#156937
Sep 11, 2009
347

Pailey
Barclay Bank / Juniper Bank Credit Card Rapes their consumers

Over the last year I have read many complaints regarding Juniper Bank / Barclay's Bank Credit Card rate gouging. Honestly, I figured it was the writers fault for missing their ...

#156516
Sep 04, 2009
2594

Anonymous
Juniper Bank - I am sick of juniper they keep raising my payment

I am sick of juniper bank i thought they were a good establishment butthey send me email alerts and one time my payment is one thing theni get another email and i...

#152054
Aug 08, 2009
479

Anonymous
Juniper Bank never sent me a bill after I moved. I called three times. Never changed my address .

Junipter Bank embraces questionable business practices. I moved and called to change my address. I also changed it when I mailed them my last statement and check. From then on i...

#151926
Aug 06, 2009
375

Sbalch
Juniper Bank - $117 in fees for $2.02??

My Juniper Bank credit card account was assessed a finance charge that put me two cents over the limit. Juniper Bank charged me $39 for this two cents. I called to work with them...

#151895
Aug 05, 2009
656

Wallman
Juniper Bank - Juniper Credit Card

I made a minimum payment to Juniper Visa card, and was told that would cover my APR due in two days. They raised my APR the next day to 29.9% which put me over my limit and two $39...

#151303
Jul 21, 2009
817

Anonymous
Juniper Bank - Watch overlimit fees

I transferred a higher interest credit card balance to juniper. my rate was 7.99%. the transfer took me into overlimit by 58$ they jacked my interest rate to 29.99%. my credit is ...

#151074
Jul 14, 2009
518

Anonymous
Juniper Bank - I have not received my credit card statement for July and it is due on the 9th.

I have not received my credit card statement for the month of July and it is due on the 9th. I have cancelled this card and do not have the address in which to send the payment. ...

#150802
Jul 07, 2009
565
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Related Information

Credit Cards
A credit card is a system of payment. It is named after the small plastic card. The card is issued to users of the system. The issuer lends money to the user to be paid later to the merchant. It is different from a charge card, since it does not require the balance to be paid off in full each month. It allows the consumer to 'revolve' his/her balance with the interest being charged. Almost all credit cards are issued by local banks or Credit Unions. They are of the same shape and size as indicated by the Standard. Credit cards are issued after an account has been approved by the credit provider. The validity of the card is verified using a credit card payment terminal or Point of Sale (POS) system. Sometimes poor security level of the credit cards and/or credit card systems can provide different possibilities for fraud. There's even such a thing as a black market for stolen credit card numbers, which are usually used quickly before the cards are reported stolen. So, be aware!

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