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Home  »  Consumer Reviews  »  FINANCE  »  2 times being charged over limit fee (didn't even use the card in months)
2 times being charged over limit fee (didn't even use the card in months)
Mar 20, 2008
Juniper Bank complaint
being charged a overlimit fee. then got penilized not only once but 2 times. wouldn't reverse the charges .told me to make a additional $50.00 payment and my fixed rate would go back. but not the over limit fee. then i checked this months statement and started all over again same thing called them they said i went over . wich i havn't used the card . transfered me to someone else and of course they were closed . and got an answering mach. I will be calling back in the morning! place is for the birds. bull s**t.

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1. Written by thefly 47, on 09-07-2008 20:44

I also have this same problem. 2 months ago I paid more than the minumun amount due and on time. I also did not charge anything on that card for the month. The next months bill came and lo and behold there was an over the limit charge of 39.00 and my interest rate went up 5%. I called customer service??? Could not understand a word that they said, as if it made a difference. So after 5 calls and 4 e-mails to Juniper Bank with no satisfaction, I told them to sue me for the money for I will not pay one more dime until they fix their mess. And I have not. I am in the process of contacting the branch of government that oversees these banks.

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