Page 1 of 2
All of your complaints are valid.Statements- When 50% of your calls say you did not receive a statement, it's believable. Of course they are not mailing them in an appropriate time frame and the great old United States Postal Services gets all the blame, it's 99% of the time a lie. It would be different if it were only a couple here and there, but such is not the case. Of course they will tell you there are laws that mandate a time frame for mailing, but any company can cook the books. If you receive e-mail alerts make sure your SPAM filters are lowered, or you will stop receiving alerts possibly default which leads to higher APR.
Fees- There are 2 tiers of card holders Prime (worldcard) and Middle market (platinum). If you are prime you may be given a one time courtesy fee adjustment, if you are middle market forget about it. Overlimit fees, again middle market customers will receive one at any time they go over their credit line within the statement cycle. There is NO grace period. Fees are profit for the bank, yes they've got to earn money.
Payments- If you have experienced a payment hold, think about it the longer the bank holds your money on the books, the more interest they earn (profit). Payments posting one day after the due date, to keep the processing low the payment processing center has up to 4 days to post your payment. Use the FREE payment options (web and auto phone system) by 7 pm EST (safest bet).
Complaints- The supervisors, managers, and executive office do not care, they will read you a scripted line of ear candy. The only complaints that get any attention are those filed with the BBB or FTC, they do not want the scrutiny of their business practices. But, the bank knows that 98% of those who threaten to contact these agencies do not follow through, they bank on it?. So, follow through and you may get results:.
Solicitations- for Account Protector, Vip and other CRAP, OPT OUT people/. You can do so on the web site under the "Alerts and Profile" section, under "Profile"
As a personal consumer and credit card carrier for 10 years I have never had the problems with any of the 3 cards I carry that I have heard day in and out from my customers/. We actually pity the fools who use our cards because we know at some point they will be burned.. If your card is affilitated with one of our partners (Apple, US Airways, etc there are 61 partners) complaints to the partner will have them thinking twice about the company representing them;. And it works Apple ended the contract with Barclays quietly switching to the Juniper Visa with iTune rewards because of the complaints that they received and not wanting the affiliation to tarnish their reputation..
Protect yourself, read the fine print.. Always request promises made to you in writing (so you have proof, duh) 2cd1145
 Comments (15) |
| 1. Written by Kermit on December 23, 2010 I get harressed by these nim wits and i'm not nor ever have been a customer.They keep calling. STOP  |
| 2. Written by mike the duped on November 27, 2010 Never used the card yet,I get hit with a shitload of crap like a 30% apr. and now they emailed me from the philippines saying that I owe 50 bucks. for what?I am not paying jack ***. |
| 3. Written by Janet on March 22, 2010 i signed up for there hardship program I made the inital payment on the 22 of feb, on March 15 I got a call my Payment was past due when i was told with the first payment my next one would not be due untill april 13 anywat I went ahead and mede another payment and set up to have the next 11 taken out of my checking account via some type of electronic check.BIG mistake the next day they issued a check for $9,901 witch I don't owe anywhere close to that ammount.I had to stop payment on the check. I spent all morning thursday trying to get it straiend out and was told several times that I sent the payment in because it was a paper check.They were suppose to have it taken care of. I called again today and was told again it was me who sent the check in and they want to charge me a return check fee what can be done and how would you go about sueing them.any help would be appreciated. |
| 4. Written by john on March 17, 2010 i called to see if i got aprove .and i did, but i have not activated the credit card yet ?i had a weird feeling to see if its a good company? man im so glad i did my homework !!!but the question i have as long i dont activate the card am i safe? i need someone help to see aslong i cut the juniper credit card am i safe from the evil company? thank you guys for all the information. you guys save one person from the evil juniper company which that would be me. my nane is john from pittsbugh,pa thank you guys god bless you all  |
| 5. Written by Amanda866925 on February 27, 2010 This company is bullshit i never seen anything like this. I have paid on time everytime. i am now at 54% its effin crazy. I am done with this bullshit |
| 6. Written by another pretty face on August 10, 2009 I have lots of credit and cards and never get a late fee except these folks. My "default" went to 27.99...filed that with the office of comptroller and they got to adjust back to original rate and refund me a ton of cash...just believe what this says and be careful. |
| 7. Written by Concerned on October 3, 2008 I just applied and was approved for a CC but with all the complaints im going to call to close the account and not use the card. |
| 8. Written by Card Holder on August 25, 2008 I have used the card for two years with out one problem. I use the web sites automatic payment and download my statement to my fanacial software each week and am able to keep track of my balances so I don't go over the limit. Seems to me people are thier worst enemies |
| 9. Written by Liam on July 23, 2008 I don't deny anyone else's experience, but I have had a Barkley's Credit card for several years and have never had a problem. Of course I pay off all credit within a few days of using my card. |
| 10. Written by leopardfan on July 2, 2008 Has anyone considered taking some kind of legal action against Juniper, i.e. a class action suit? |
 |
| Comments on EX EMPLOYEE TELLS ALL | |
• Keep the topic of messages relevant to the subject. • Personal attacks will be deleted. • No Links or Scripts. |
