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Home  »  Consumer Reviews  »  Credit Cards  »  Juniper Scams Again
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Juniper Scams Again
Jan 30, 2008
Juniper Bank complaint
In May, 2007, I went abroad for a few months. I had a representative in the U.S. paying all of my monthly bills from my mailbox. In June, 2007, Juniper stopped sending bills through the mail to me and instead, only sent emails. Although I had only used about $150 in charged items, with interest and late charges, my balance was $290. I finally got a letter in August, informing me my account was closed with a balance of $289.54. I cut up the card and sent it back with a check for $183.74, along with a letter stating my intentions to pay the outstanding balance ASAP, and a suggestion to review their customer relations department. I received no reply. In November, I sent another payment for $53.65, bringing my balance to $52.15. In January, I went online to pay the final balance and found that I now owed close to $300 on an account that was closed in June. I've accumulated $250 in interest, late fees, etc. on a dormant account. There must be some kind of law that stops these pirhanas from bleeding us to death.

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